ASOS Reviews & FAQ

28 ASOS discussions

Shipping & Returns Policies

Does ASOS ship internationally?
Yes, ASOS does ship internationally. Check out ASOS's shipping policies page to make sure your country is on the list of countries they ship to. ASOS's shipping policies can change, so it's always a good idea to refer back to their website to make sure. Hope it works out! You can always stay current on ASOS's shipping information on ASOS's homepage here. read more...
ASOS's international shipping policies are rated: 1 response
Does ASOS offer free returns? What's their exchange policy?
Yes, ASOS does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit ASOS's page here. read more...
ASOS's returns & exchanges policies are rated: 1 response
Does ASOS offer free shipping?
Yes, ASOS does offer free shipping all the time. You can read more about ASOS's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on ASOS's homepage here. read more...
ASOS's free shipping policies are rated: 2 responses

Payment Options

Can I use my debit card, prepaid card, or a Visa gift card at ASOS?
Yes, you can pay at us.asos.com using a debit card, Visa prepaid card, or other prepaid debit cards. ASOS does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout with your debit card. Let us know in the comments here if you find any additional information about ASOS's debit card policies. Yo... read more...
ASOS's debit & prepaid card support is rated: 1 response
Does ASOS take Google Pay as a payment option?
Yes, ASOS does accept Google Pay for payment. You can use your Google Pay account to pay for purchases on ASOS's website. You can find more information on their Goole Pay / Android Pay payment policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on ASOS's homepage here. read more...
ASOS's Google Pay support is rated: 1 response
Does ASOS take PayPal for payment?
Yes, ASOS does take PayPal for checking out. You can use your PayPal account or PayPal credit card to pay on ASOS's e-commerce store. Read more information on ASOS's PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on ASOS's homepage here. read more...
ASOS's PayPal support is rated: 1 response
Does ASOS accept Apple Pay?
Yes, you can use Apply Pay at ASOS. You'll find the latest information on ASOS's Apple Pay policies here. read more...
ASOS's Apple Pay support is rated: 1 response

Discount Policies

Does ASOS ever offer discount codes?
Yes, ASOS offers discount codes and promo codes actively. So far this year (in 2018) ASOS has offered 37 total coupon codes to customers. In 2017, ASOS offered 7 codes. Here's a complete list of current ASOS promo codes.If you're looking to promote and submit coupon codes for ASOS we recommend submi... read more...
ASOS's promo code support is rated: 2 responses
What are ASOS's coupon stacking policies? Are you able to stack coupons at ASOS?
Currently it does not appear that ASOS allows coupon stacking. Check out this page to see if ASOS currently allows you to stack coupons. ASOS does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking. read more...
ASOS's coupon stacking policies are rated: 1 response
Can I use competitor coupons at ASOS?
You can check ASOS's customer service page here to see if they have posted any information about competitor coupons. read more...
ASOS's competitor coupon policies are rated: 1 response
Does ASOS give birthday discounts?
It does not look like ASOS provides a specific discount on your birthday. You can always check this page for more information about ASOS's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special deals throughout the ye... read more...
ASOS's birthday discount policies are rated: 1 response
Does ASOS offer senior discounts?
Based on our research, it appears unlikely that ASOS offers any special discounts for seniors. Check this page for more information about ASOS's senior discounts and offers. read more...
ASOS's senior discount policies are rated: 1 response
Does ASOS offer discounts to military families and veterans?
We looked into this, and we did not find any specific military discounts offered by ASOS. You can check this page for more information about ASOS's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter. read more...
ASOS's military discount policies are rated: 1 response
Does ASOS give discounts to students with a valid student ID or email?
Yes, ASOS does offer student discounts. You can visit their student discounts page here. check out their homepage to see if ASOS has posted any additional information about student discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter. read more...
ASOS's student discount policies are rated: 1 response
How often does ASOS have sales events?
Yes, ASOS does have sales from time to time. You can stay on top of their latest events, and special discounts by visiting their promotions and deals page. You can also find more information on ASOS's special sales events on their homepage here. read more...
ASOS's availability of sales and promotions are rated: 1 response
Does ASOS have an official coupons page?
Yes, ASOS does offer its own coupon codes and discounts page. To see their latest deals and coupons you can visit their promotions and deals page here. Good luck on finding a great deal! More information on ASOS's latest coupons and special discounts can be found on their homepage here. read more...
ASOS's official coupons support is rated: 1 response
Does ASOS price match?
It looks like ASOS does not do price matching at this time. To get the latest on ASOS's price matching policies, you should check out ASOS's customer service page here. We also recommend checking ASOS's homepage to see if they have any updated information on price adjustments or price matching. read more...
ASOS's price matching policies are rated: 1 response

Customer Service Features

How to contact ASOS?
You can contact ASOS via their customer service contact page.You can also contact ASOS through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:Facebook profileInsta... read more...
ASOS's contact information availability are rated: 1 response
ASOS customer reviews? How is ASOS rated on BBB, Yelp, Glassdoor, or Reddit?
Better Business Bureau (BBB)ASOS has a low rating on BBB of F. The Better Business Bureau has enough data on ASOS to assign a grade to them, and they've assigned them a low score, indicating a history of problems and customer complaints. It is likely that some customer complaints were not resolved to the satisfaction of the customer, leading to ASOS's decreased BBB rating.You can see ASOS's BBB ra... read more...
ASOS's customer service is rated: 1 response
Where is ASOS's Facebook, YouTube, Instagram, Snapchat, and other pages?
Yes, ASOS does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageInstagram profileYouTube channelPinterest pageSnapchatGood luck finding ASOS's social media pages. You can also check out their homepage for additional information on their social media sites. If we left any out, or any of these URLs need to be updated, please add a reply here... read more...
ASOS's social media presence is rated: 1 response
Does ASOS have a loyalty program? How good is it?
Hold tight, our team is searching for an answer to this question now. We're scouring ASOS's website and customer service pages, other websites, and contacting ASOS directly to try to find an answer to this question. Check back soon to find the answer. read more...
ASOS's loyalty programs are rated: 0 responses

Financing Options

Can I use Klarna to finance my ASOS purchase?
Yes, you can use Klarna financing for purchases at ASOS, usually for purchases over a certain dollar amount. You'll find the latest information on ASOS's financing policies here. Hope this helps! If you can't find the information in the link above, you might be able to find more information on ASOS's homepage here. read more...
ASOS's Klarna financing support is rated: 1 response
Can I use Bread to finance my ASOS purchase?
We looked, but could not find any info on if ASOS accepts Bread financing. You might be able to find information about ASOS's financing options here. You can also look on their homepage for additional information on financing options. read more...
ASOS's Bread financing support is rated: 1 response
Can I use Afterpay to finance my ASOS purchase?
No, ASOS does not currently accept Afterpay financing. You can find additional information on their website here. You might also find more information about ASOS's financing options and Afterpay support on their main page. read more...
ASOS's Afterpay financing support is rated: 1 response
Does ASOS accept Affirm financing?
We looked, but could not find any info on if ASOS accepts Affirm financing. You might be able to find information about ASOS's financing options here. You can also look on their homepage for additional information on financing options. read more...
ASOS's Affirm financing support is rated: 1 response

Website Features

Does ASOS offer a mobile app for iPhone, iPad, or Android?
Yes, ASOS does offer a mobile app. You can view and download their mobile apps here:ASOS for iPhone / iPad in the Apple App StoreASOS for Android in the Google Play StoreGood luck finding ASOS's mobile apps for iPhone and Android. You can also check out their homepage for additional information on their mobile apps and mobile website. read more...
ASOS's mobile app availability is rated: 1 response

Marketing Programs

Does ASOS have an affiliate program? Has anyone used it?
Yes, ASOS does do affiliate marketing, so you can earn commissions by referring new customers to ASOS. Based on our research, here's how they participate in the major affiliate networks:Skimlinks: Yes — ApplyViglink: Yes — ApplyShareASale: Unlikely — Check statusAwin (Affiliate Win... read more...
ASOS's affiliate programs are rated: 2 responses

Other Features

More ASOS discussions

Can I use Bread to finance my ASOS purchase?

This question has 0 votes  by
We looked, but could not find any info on if ASOS accepts Bread financing. You might be able to find information about ASOS's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Oct 17, 2018 Posted in ASOS2 answers — Last reply 2 days ago

Does ASOS accept Affirm financing?

This question has 0 votes  by
We looked, but could not find any info on if ASOS accepts Affirm financing. You might be able to find information about ASOS's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Oct 17, 2018 Posted in ASOS2 answers — Last reply 2 days ago

Can I use Afterpay to finance my ASOS purchase?

This question has 0 votes  by
No, ASOS does not currently accept Afterpay financing. You can find additional information on their website here. You might also find more information about ASOS's financing options and Afterpay support on their main page.
Answered on Oct 13, 2018 Posted in ASOS2 answers — Last reply 6 days ago

Does ASOS offer discounts to military families and veterans?

This question has 0 votes  by
We looked into this, and we did not find any specific military discounts offered by ASOS. You can check this page for more information about ASOS's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts...
Answered on Aug 14, 2018 Posted in ASOS1 answer — Last reply 2 months ago

How often does ASOS have sales events?

This question has 0 votes  by
Yes, ASOS does have sales from time to time. You can stay on top of their latest events, and special discounts by visiting their promotions and deals page. You can also find more information on ASOS's special sales events on their homepage here.
Answered on Aug 9, 2018 Posted in ASOS2 answers — Last reply 3 months ago

Does ASOS give birthday discounts?

This question has 0 votes  by
It does not look like ASOS provides a specific discount on your birthday. You can always check this page for more information about ASOS's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of d...
Answered on Aug 9, 2018 Posted in ASOS2 answers — Last reply 3 months ago

Does ASOS accept Apple Pay?

This question has 0 votes  by
Yes, you can use Apply Pay at ASOS. You'll find the latest information on ASOS's Apple Pay policies here.
Answered on Aug 1, 2018 Posted in ASOS1 answer — Last reply 3 months ago

Does ASOS ever offer discount codes?

This question has 0 votes  by
Yes, ASOS offers discount codes and promo codes actively. So far this year (in 2018) ASOS has offered 37 total coupon codes to customers. In 2017, ASOS offered 7 codes. Here's a complete list of current ASOS promo codes.If you're looking to promote and submit coupon codes for ASOS we recommend submi...
Answered on Jul 30, 2018 Posted in ASOS3 answers — Last reply 3 months ago

Does ASOS price match?

This question has 0 votes  by
It looks like ASOS does not do price matching at this time. To get the latest on ASOS's price matching policies, you should check out ASOS's customer service page here. We also recommend checking ASOS's homepage to see if they have any updated information on price adjustments or price matching.
Answered on Jul 30, 2018 Posted in ASOS1 answer — Last reply 3 months ago

Does ASOS have a teacher or educator discount policy?

This question has 0 votes  by
We were not able to find any specific teacher discounts offered by ASOS. Check this page for the latest information about ASOS's educator discounts and offers. Check out their homepage as well to see if they've posted any additional information about teacher discounts there.
Answered on Jul 13, 2018 Posted in ASOS2 answers — Last reply 3 months ago

How to contact ASOS?

This question has 0 votes  by
You can contact ASOS via their customer service contact page.You can also contact ASOS through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to...
Answered on Jul 9, 2018 Posted in ASOS2 answers — Last reply 4 months ago

Does ASOS have an affiliate program? Has anyone used it?

This question has 0 votes  by
Yes, ASOS does do affiliate marketing, so you can earn commissions by referring new customers to ASOS. Based on our research, here's how they participate in the major affiliate networks:Skimlinks: Yes — ApplyViglink: Yes — ApplyShareASale: Unlikely — Check statusAwin (Affiliate Win...
Answered on Jul 5, 2018 Posted in ASOS3 answers — Last reply 4 months ago

Can I use Klarna to finance my ASOS purchase?

This question has 0 votes  by
Yes, you can use Klarna financing for purchases at ASOS, usually for purchases over a certain dollar amount. You'll find the latest information on ASOS's financing policies here. Hope this helps! If you can't find the information in the link above, you might be able to find more information on ASO...
Answered on Jul 4, 2018 Posted in ASOS2 answers — Last reply 4 months ago

ASOS customer reviews? How is ASOS rated on BBB, Yelp, Glassdoor, or Reddit?

This question has 0 votes  by
Better Business Bureau (BBB)ASOS has a low rating on BBB of F. The Better Business Bureau has enough data on ASOS to assign a grade to them, and they've assigned them a low score, indicating a history of problems and customer complaints. It is likely that some customer complaints were not resolved t...
Answered on Jul 4, 2018 Posted in ASOS2 answers — Last reply 4 months ago

Can I use my debit card, prepaid card, or a Visa gift card at ASOS?

This question has 0 votes  by
Yes, you can pay at us.asos.com using a debit card, Visa prepaid card, or other prepaid debit cards. ASOS does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout with your debit card. Let us k...
Answered on Jun 15, 2018 Posted in ASOS2 answers — Last reply 5 months ago

Does ASOS take Google Pay as a payment option?

This question has 0 votes  by
Yes, ASOS does accept Google Pay for payment. You can use your Google Pay account to pay for purchases on ASOS's website. You can find more information on their Goole Pay / Android Pay payment policies here. Good luck with your shopping! If you can't find the information in the link above, you might...
Answered on Apr 30, 2018 Posted in ASOS2 answers — Last reply 6 months ago

Does ASOS take PayPal for payment?

This question has 0 votes  by
Yes, ASOS does take PayPal for checking out. You can use your PayPal account or PayPal credit card to pay on ASOS's e-commerce store. Read more information on ASOS's PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find mor...
Answered on Apr 30, 2018 Posted in ASOS2 answers — Last reply 6 months ago

Does ASOS offer a mobile app for iPhone, iPad, or Android?

This question has 0 votes  by
Yes, ASOS does offer a mobile app. You can view and download their mobile apps here:ASOS for iPhone / iPad in the Apple App StoreASOS for Android in the Google Play StoreGood luck finding ASOS's mobile apps for iPhone and Android. You can also check out their homepage for additional information on t...
Answered on Apr 25, 2018 Posted in ASOS2 answers — Last reply 6 months ago

Where is ASOS's Facebook, YouTube, Instagram, Snapchat, and other pages?

This question has 0 votes  by
Yes, ASOS does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageInstagram profileYouTube channelPinterest pageSnapchatGood luck finding ASOS's social media pages. You can also check out their homepage for additional information on their soci...
Answered on Apr 20, 2018 Posted in ASOS2 answers — Last reply 7 months ago

Does ASOS give discounts to students with a valid student ID or email?

This question has 0 votes  by
Yes, ASOS does offer student discounts. You can visit their student discounts page here. check out their homepage to see if ASOS has posted any additional information about student discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on...
Answered on Apr 11, 2018 Posted in ASOS2 answers — Last reply 7 months ago

What are ASOS's coupon stacking policies? Are you able to stack coupons at ASOS?

This question has 0 votes  by
Currently it does not appear that ASOS allows coupon stacking. Check out this page to see if ASOS currently allows you to stack coupons. ASOS does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
Answered on Apr 11, 2018 Posted in ASOS2 answers — Last reply 7 months ago

Does ASOS offer senior discounts?

This question has 0 votes  by
Based on our research, it appears unlikely that ASOS offers any special discounts for seniors. Check this page for more information about ASOS's senior discounts and offers.
Answered on Apr 11, 2018 Posted in ASOS2 answers — Last reply 7 months ago

Can I use competitor coupons at ASOS?

This question has 0 votes  by
You can check ASOS's customer service page here to see if they have posted any information about competitor coupons.
Answered on Apr 11, 2018 Posted in ASOS2 answers — Last reply 7 months ago

Does ASOS ship internationally?

This question has 0 votes  by
Yes, ASOS does ship internationally. Check out ASOS's shipping policies page to make sure your country is on the list of countries they ship to. ASOS's shipping policies can change, so it's always a good idea to refer back to their website to make sure. Hope it works out! You can always stay curren...
Answered on Apr 11, 2018 Posted in ASOS2 answers — Last reply 7 months ago

Does ASOS have an official coupons page?

This question has 0 votes  by
Yes, ASOS does offer its own coupon codes and discounts page. To see their latest deals and coupons you can visit their promotions and deals page here. Good luck on finding a great deal! More information on ASOS's latest coupons and special discounts can be found on their homepage here.
Answered on Apr 11, 2018 Posted in ASOS2 answers — Last reply 7 months ago

Does ASOS have a loyalty program? How good is it?

This question has 0 votes  by
Hold tight, our team is searching for an answer to this question now. We're scouring ASOS's website and customer service pages, other websites, and contacting ASOS directly to try to find an answer to this question. Check back soon to find the answer.
Answered on Mar 28, 2018 Posted in ASOS1 answer — Last reply 7 months ago

Does ASOS have a plus-size section?

This question has 0 votes  by
Luckily they do. There are not much shops for people like me. Their prices are pretty high for me...
Robert Murphy answered this on Jan 29, 2018 Posted in ASOS2 answers — Last reply 9 months ago

Does ASOS offer free returns? What's their exchange policy?

This question has 0 votes  by
Yes, ASOS does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit ASOS's page here.
Answered on Jun 7, 2017 Posted in ASOS1 answer — Last reply 18 months ago

Does ASOS offer free shipping?

This question has 0 votes  by
Yes, ASOS does offer free shipping all the time. You can read more about ASOS's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on ASOS's homepage ...
Answered on May 27, 2017 Posted in ASOS2 answers — Last reply 246 months ago